I'm going to restructure my company, using the same business model as health care companies. When you order my products, I will send you a smaller quantity than you requested. If you complain, I'll just tell you that I've determined that is all you actually need.
Sometimes I'll send nothing. When you complain, I'll tell you that I've determined that this was an unnecessary order.
Sometimes I'll send a different product, with a note saying you must try this first to see if it works out before you can have what you ordered.
Sometimes I'll ship exactly what you ordered, but I'll include a bill for another 25%. When you question the bill, I'll tell you it's a required co-payment.
This will be great.
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